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Terms & Conditions

These Terms & Conditions govern your use of the [Hotel Name] website and the booking of accommodation and related services through our website.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for any unlawful or fraudulent purpose
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with or disrupt the operation of the website
  • Upload or transmit malicious software, viruses, or harmful content
  • Copy, reproduce, or misuse website content without authorization

2. Hotel Reservations

Reservations made through this website are subject to availability and the applicable booking terms.

A reservation will be considered confirmed once the Hotel has received and confirmed the booking.

Room types, rates, packages, promotions, and availability may vary depending on the selected accommodation and booking conditions.

The Hotel reserves the right to correct pricing or information errors that may occur unintentionally.

3. Rates and Payment

Room rates displayed on the website may include or exclude taxes, service charges, and other applicable fees. The applicable charges will be displayed during the booking process where possible.

Payment must be made using the payment method and according to the conditions specified during the booking process.

Certain rates or promotional offers may be subject to specific payment conditions.

4. Cancellation and Modification

Cancellation and modification policies depend on the room rate, package, promotion, and booking conditions selected at the time of reservation.

Certain promotional or special rates may be non-refundable and may not permit cancellation or modification.

Guests are responsible for reviewing the applicable cancellation and modification conditions before completing a reservation.

5. Check-in and Check-out

Guests must comply with the Hotel’s check-in, check-out, identification, and registration requirements.

The Hotel may require valid identification documents upon check-in in accordance with applicable laws and Hotel policies.

Check-in and check-out times are subject to the Hotel’s policies and may vary depending on the room type or package booked.

6. Hotel Rules

Guests must comply with all Hotel rules, policies, and safety requirements during their stay.

The Hotel reserves the right to take appropriate action where a guest’s conduct violates Hotel policies, applicable laws, or the rights and safety of other guests or staff.

7. Intellectual Property

All content appearing on this website, including text, photographs, graphics, logos, trademarks, designs, and other materials, is owned by or licensed to [Hotel Name], unless otherwise stated.

No part of this website may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

8. Third-Party Websites

This website may contain links to websites or services operated by third parties.

The Hotel does not control and is not responsible for the content, security, privacy practices, or availability of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

9. Website Information

We make reasonable efforts to ensure that information provided on this website is accurate and up to date.

However, the Hotel does not guarantee that all information, prices, descriptions, availability, or other content will always be complete, accurate, or free from errors.

The Hotel reserves the right to modify, update, suspend, or discontinue any part of the website or its services without prior notice where permitted by law.

10. Limitation of Liability

To the extent permitted by applicable law, the Hotel shall not be responsible for losses or damages arising from circumstances beyond its reasonable control, interruptions to website availability, or reliance on information that may contain errors or omissions.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

The Hotel may update these Terms & Conditions from time to time.

The updated version will be published on this website and will become effective from the date stated on the updated page.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Thailand.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Mandarin Eastville
Address:

66/66 Moo 6 ,Pattaya City,
Bang Lamung District, Chonburi 20150

Telephone:

+6638-110-6666

Email:

[email protected]

Effective Date: 17/09/2026